New Zealand Certificate in Business (Administration and Technology) (Level 4)

Working in business requires a broad skillset, and this programme will provide you with just that. You will gain the skills and knowledge you need to excel in any office administration role and develop technical and administrative skills that can contribute to improving performance and productivity.

This programme runs for 19 weeks each year, including 2 holiday weeks.

Per week, your learning will include approximately:

Class Time

15.5 hrs

In-person, online

Work Simulation Work Experience / Administration and Technology

35 hrs

Study Time 

18 hrs

Study in your own time.

You can also choose to study part-time or possibly by paper. Talk to us about your options with this programme.

This programme comprises 60 credits including:

Administrative Systems (15 Credits)

Develop knowledge and skills to provide, improve and maintain administration services to meet business requirements.

Specialist Documents (15 Credits)

Develop knowledge and skills to process data and produce specialist documents for business information.

Workplace knowledge (15 Credits)

Develop knowledge and skills to deliver professional customer services that meet business requirements and develop the skills to work collaboratively within a team.

Business Information (15 Credits)

Develop knowledge, technical skills and financial calculations to produce comprehensive business information.

40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits; or relevant qualification at NZQF Level 2 or above; or a recognised equivalent.

Special and Discretionary admission is available.

International applicants are required to have an IELTS score of 5.5 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules.

The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning is accredited to teach it.

Successful graduates of UCOL New Zealand Certificate in Business (Administration and Technology) (Level 4) will be able to:

• Provide administrative support

• Perform financial calculations, process data, and produce information for business purposes

• Maintain administrative systems and processes and make recommendations for improvements, to meet business entity needs

• Maintain stakeholder relationships

• Contribute to teamwork

• Work independently

• Provide excellent customer service

• Demonstrate professional and ethical behaviour

• Self manage

• Organise others to contribute to an organisation’s performance

• Show initiative to achieve goals

• Comply with internal policies, legislation and other requirements

Employment options include working in a wide range of general office administration roles under broad guidance, such as:

• Office manager

• Senior receptionist

• Customer service

• Personal assistant

• Secretary

• Call centre operator

• Service desk coordinator

To find out more about possible job prospects and salaries for Personal/Executive Assistants, and Managers, visit tahatu.govt.nz

Education pathway

Graduates who wish to further specialise can enrol in:

• New Zealand Diploma in Business (Administration and Technology)

It is recommended that applicants have at least 40 credits NCEA Level 1, including 10 literacy credits and 10 numeracy credits

OR

the New Zealand Certificate in Business (Administration and Technology) (Level 3)

Work experience

All learners are required to complete 35 hours work experience in an office environment.

Recognition of prior learning

Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning, may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Academic Statute and other relevant policies and procedures.

Application checklist

It will make the process easier if you prepare the following before you apply:

• National Student Number (NSN) (If you don't have an NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement)

• Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)

• Evidence that you meet the entry requirements of the programme

• Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).