New Zealand Certificate in Business (Administration and Technology) (Level 3)

This programme will provide you with the knowledge you need to contribute to the productivity and efficiency of an office while you develop the technical and administrative skills that can contribute to improving performance and productivity.

This programme runs for 19 weeks, including 2 holiday weeks.

Per week, your learning will include approximately:

Class Time

18 hrs

In-person, online

Study Time

18 hrs

Study in your own time. You can also choose to study part-time or possibly by paper. Talk to us about your options with this programme.

This programme comprises 60 credits.

Customer Service (15 Credits)

Develop the knowledge, skills and attributes to provide administrative services in a business

Business Technologies (15 Credits)

Develop the knowledge and skills to use business technologies to produce documents for the workplace.

Financial information (15 Credits)

Develop the knowledge, skills and attributes to perform financial calculations and process data for business purposes.

Workplace Practice (15 Credits)

Develop the knowledge, skills and attributes to apply appropriate technologies to support business performance.

Previous Related Programmes

The New Zealand Certificate in Business (Administration and Technology) (Level3) supersedes and takes the best from the following programme of study, which is no longer offered:

• National Certificate in Business Administration and Computing (Level 3)
  

Open entry if the delegated authority at the campus/site is satisfied that the applicant has the capability to complete the requirements of the programme.

International applicants must provide evidence that they have the necessary English language proficiency required for the programme as demonstrated by an IELTS score of 5.0 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules and on Delivery Site English Language Requirements for International Ākonga Web-page.

The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning is accredited to teach it.

Successful graduates of this qualification will be able to:

• Provide administrative support

• Perform financial calculations, process data and produce information for business purposes

• Communicate effectively with stakeholders

• Work cooperatively within a team

• Contribute to organisational objectives

• Provide excellent customer service

• Contribute to problem-solving and decision-making

• Demonstrate professional and ethical behaviour

• Self manage

• Comply with internal policies, and legislation and other external requirements

Employment opportunities include supervised general administrative roles, such as:

• Administrator

• Receptionist

• Data entry operator

• Front line customer service role

• Contact centre operator

• Secretary

• Office support worker

To find out more about possible job prospects and salaries for Receptionists, Personal/Executive Assistants, and Managers, visit tahatu.govt.nz

Education pathway

Graduates who wish to further specialise can enrol in:

• New Zealand Diploma in Business (Administration and Technology)

• New Zealand Certificate in Business (Administration and Technology) (Level 4)

This qualification may build on from:

• National Certificate of Educational Achievement (NCEA) Level 1, 2 or 3, or

• foundation qualifications including in computing

Recognition of prior learning

Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a learner believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Academic Statute and other relavant policies and procedures.

Application checklist

It will make the process easier if you prepare the following before you apply:

• National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement)

• Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)

• Evidence that you meet the entry requirements of the programme

• Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).