Te Ture Manaaki Ākonga
Pastoral Care Code
The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the Code) sets out UCOL’s role and responsibilities in ensuring the wellbeing and safety of students. The Code came into effect in January 2022 and supersedes the previous Codes.
Key Features of the Code
Our responsibilities under the Code include:
Supporting students' wellbeing and safety
Fostering learning environments that are designed to support positive student learning experiences across diverse learner groups
Providing pathways to engage with student voice.
Having policies and practices that contribute to an education system that honours Te Tiriti o Waitangi
Providing a clear complaint and dispute resolution process.
For full details of The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the Code), explore the Te Reo Māori or English versions:
• The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the code) - English
Students can also watch short videos that explain how the Code supports your wellbeing and safety as a domestic tertiary or international learner.